Payment Policy

Effective Date: January 8, 2025

At Giraglasnii, we are committed to providing a seamless and secure shopping experience. This Payment Policy outlines the terms and conditions regarding payment for products and services purchased from our website or in-store. By completing a purchase with us, you agree to the terms outlined below.

1. Accepted Payment Methods

We accept the following payment methods for both online and in-store purchases:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards: Visa, MasterCard, and other major debit cards
  • PayPal: You can use your PayPal account for online purchases.
  • Gift Cards: Giraglasnii gift cards can be used for both online and in-store purchases.

Please ensure that your payment method is valid at the time of purchase, and that you have sufficient funds or credit available to complete the transaction.

2. Payment Processing

  • Order Confirmation: After you place an order, you will receive an order confirmation email with the details of your purchase. Your payment will be processed immediately upon submission of the order.

  • Authorization: Once you submit your order, your payment method will be authorized. However, funds will not be charged to your account until your order has been successfully processed and shipped.

  • Payment Failure: If your payment is not authorized or declined for any reason (e.g., insufficient funds, incorrect payment information), we will notify you immediately. You may be asked to provide alternative payment information to complete your purchase. If we are unable to process payment, your order will not be shipped.

3. Pricing and Taxes

  • Pricing: All prices displayed on our website are in U.S. dollars. Prices may vary between our website and physical store. We reserve the right to update prices at any time without prior notice, including changes due to errors in pricing or product availability.

  • Sales Tax: Sales tax will be applied to all orders based on the tax rate applicable to the shipping address. The exact sales tax amount will be displayed during checkout before you finalize your order.

  • Shipping Fees: Shipping charges are separate from the price of the product and will be calculated at checkout. Charges are based on the size and weight of the order, as well as the destination.

4. Order Processing and Payment Confirmation

  • Order Processing: Once your payment is successfully processed, we will begin preparing your order for shipment. Orders typically ship within 2-3 business days, but shipping times may vary depending on product availability, shipping location, and selected shipping method.

  • Payment Confirmation: Upon successful payment, you will receive a payment confirmation email. This email will serve as proof of your transaction. Please keep this confirmation for your records.

5. Payment Security

We prioritize the security of your personal and payment information. Our website utilizes SSL encryption technology to ensure all payment transactions are processed securely. We comply with industry standards and best practices for data security, and we do not store your payment information on our servers after the transaction is completed.

6. Currency

All transactions are processed in U.S. dollars (USD). If you are purchasing from outside the United States, your payment may be subject to conversion fees by your payment provider, and exchange rates may apply depending on your bank or payment method.

7. Fraud Prevention

To protect against fraudulent transactions, Giraglasnii reserves the right to:

  • Conduct additional verification on orders, including contacting you to confirm order details.
  • Reject or cancel orders suspected of fraudulent activity.
  • Require additional information (such as a photo ID or proof of address) for suspicious orders.

We take fraud prevention seriously and aim to ensure that every transaction is safe for both our customers and our business.

8. Promotional Offers and Discounts

  • Discounts: If you are using a promotional code or discount, it must be entered at checkout. Discounts cannot be applied to past orders and are only valid during the promotional period specified.

  • Gift Cards: If you use a Giraglasnii gift card for payment, the value of the gift card will be applied toward your order total. Any remaining balance can be paid using another accepted payment method.

9. Refunds and Charges

In the event of a return or cancellation, the amount paid for your order will be refunded to your original payment method, excluding any applicable shipping fees. For more information, please refer to our Refund and Returns Policy.

If you experience any issues with your payment, please contact our customer service team immediately at info@giraglasnii.com or call us at (818) 368-6942.

10. International Payments

For customers outside the United States, we accept payments through PayPal. Please note that international customers are responsible for any customs duties, taxes, or import fees that may be incurred upon delivery. These charges are not included in the purchase price or shipping fees and must be paid directly to the carrier.

11. Changes to the Payment Policy

We may update or revise this Payment Policy at any time. Any changes will be reflected on this page, and the “Effective Date” at the top will be updated accordingly. By continuing to use our website or purchase products, you agree to be bound by any updated Payment Policy.

Contact Us

If you have any questions regarding this Payment Policy or require assistance with your payment, please contact us:

Giraglasnii
16830 Kingsbury St, Granada Hills, California
Phone: (818) 368-6942
Email: info@giraglasnii.com
Website: www.giraglasnii.com